Head of Visual and User Design
Head of Visual and User Design
UltraLinq is a pioneer in cloud-based workflow and image management of medical images. It is also a developer of software for compact and portable Ultrasound and diagnostic sensors. I took control of the small design teams located in Seattle, Washington, and Durham, North Carolina.
The challenges revolved around growing the team and revolutionize the interface designs and experiences for new users and markets while not alienating pre-existing users in the highly regulated healthcare field. The assembled group consolidated assets and workflow into a unified process with shared libraries with proper documentation, testing and version control. This method worked across device development (ultrasound device and wireless patient monitoring) and web applications.
DIRECTOR OF USER EXPERIENCE
DIRECTOR OF USER EXPERIENCE
The Ogilvy User Experience group was remarkably different from most other digital agencies due to scale and complexity of our client needs. We did this by taking on a disciplined but creative approach while maintaining solid, cutting-edge skills across project categories.
The group maintained a full spectrum of specialties ranging from Information Architects and Interaction Designers; Content Strategists and Content Planners to scale up on projects. Additionally, Business Analysts sit in our UX groups as well as User Research analysts. At the same time, we’ve built a library of tools and methodologies across project types. This matrix approach helps us scale to practice flavors of Agile, Lean UX or Iterative design methods.
UX/INFORMATION ARCHITECT
UX/INFORMATION ARCHITECT
I am very proud of the work I accomplished within this in-house Creative team. Communication and collaboration were very active and productive. The company was still transitioning from a traditional meetings-focused business model to the online/digital space. We were successful and helped bring in new subscribers to the digital platform and helped raise the company to a Fortune 100 company in the process. I contributed to the development of the desktop and mobile POINTS Tracker tool and e-commerce website for members.
INFORMATION ARCHITECT
INFORMATION ARCHITECT
This small agency is where I cut my teeth and refined my UX skill set for client facing presentation and work. There was plenty of work on all aspects of a project that a small team (project manager, designer, information architect, copywriter and content strategist) followed through from beginning to end. Though much of this work is more than ten-years-old, it is still relevant and fresh.